Contact Us

Have a question about your order, a product, or shopping with Haven Co. Beauty? Send us a message and we’ll be happy to help.

Send Us a Message

For order questions, please include your order number.

  • Order Questions

    Include your order number so we can review your request faster.

  • Product Help

    Ask us about product details, routine steps, ingredients, or shopping guidance.

  • Damaged or Incorrect Items

    Please include clear photos of the item, packaging, and shipping box when possible.

Support Hours

Our support hours are Monday–Friday, 9am–5pm PT, excluding holidays. Response times may be longer during weekends, holidays, or busy periods.

Prefer email? Contact us at hello@havencobeauty.com. For order questions, please include your order number so we can help faster.

You may find helpful information in our FAQ, shipping, and return policy pages.

FAQ Orders, products, discounts, and shopping help Shipping & Delivery Processing times, tracking, and delivery details Returns & Refunds Return eligibility, damaged items, and refund steps