Terms of service
Overview
This website is operated by Haven Co. Beauty. Throughout the site, the terms “we,” “us,” and “our” refer to Haven Co. Beauty.
By visiting our website, browsing our products, or purchasing from us, you agree to these Terms of Service.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian to use this site.
You may not use our website, products, or services for any unlawful or unauthorized purpose.
Product Information
We do our best to provide accurate product information, including product names, images, prices, descriptions, ingredient details, sizes, and availability. However, we do not guarantee that all information on the site is complete, current, or error-free.
Product packaging, ingredients, labels, and manufacturer details may change from time to time. Please review the product packaging before use, especially if you have allergies, sensitivities, or specific ingredient concerns.
Pricing & Availability
Prices and availability are subject to change without notice.
We reserve the right to correct errors, update information, cancel orders, or refuse service if product information, pricing, availability, or order details are inaccurate or incomplete.
Orders & Payment
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including suspected fraud, inventory issues, pricing errors, payment issues, shipping restrictions, or other operational concerns.
Payment must be successfully processed before an order is fulfilled.
Please review your order carefully before submitting payment.
Shipping
Orders are packed and shipped from our U.S.-based operation in California.
We currently ship within the contiguous United States. Shipping options, rates, and estimated delivery times are shown at checkout when available.
Delivery estimates are not guaranteed and do not include order processing time. Shipping availability may vary by destination.
For more details, please review our Shipping Policy.
Returns & Refunds
Due to the nature of beauty, skincare, hair care, and personal care products, all sales are final.
We do not accept returns or exchanges once an order has been placed. If your order arrives damaged, incorrect, or missing an item, please contact us within the timeframe listed in our Return & Refund Policy so we can review the issue.
Refunds or replacements may be issued only when an order issue is reviewed and approved by Haven Co. Beauty.
For more details, please review our Return & Refund Policy.
Product Use
Our products are intended for cosmetic and personal care use only. Product information on this website is provided for general informational purposes and is not medical advice.
If you have a medical condition, are pregnant or nursing, have allergies, or are unsure whether a product is right for you, please consult a qualified professional before use.
Discontinue use if irritation occurs and follow the instructions provided on the product packaging.
Third-Party Services
Our store may use third-party services such as Shopify, payment processors, shipping carriers, analytics tools, email marketing providers, and other service providers.
Your use of these third-party services may be subject to their own terms, policies, and privacy practices.
Account & Contact Information
You agree to provide current, complete, and accurate purchase and account information when placing an order.
We may contact you using the email address, phone number, or other contact information provided with your order regarding order updates, customer service, or other transaction-related matters.
Limitation of Liability
To the fullest extent permitted by law, Haven Co. Beauty is not liable for indirect, incidental, special, consequential, or punitive damages related to your use of our website, products, or services.
Your use of our website, products, and services is at your own risk.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
Your continued use of the website after changes are posted means you accept the updated Terms of Service.
Contact Information
Questions about these Terms of Service can be sent to us at [support email].